Terms & Conditions

Welcome to koqukyi. These terms and conditions outline the rules and regulations for the use of our services and website. By accessing this site and using our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Services Description

koqukyi provides professional computer troubleshooting, diagnostics, repair, and maintenance services within Poland. Our team of certified technicians works diligently to ensure effective and timely resolution of your technical challenges.

2. User Obligations

Users agree to provide accurate information when using our services and to cooperate during diagnostic and repair processes. All devices and data should comply with applicable laws and must not contain harmful or illegal content.

3. Appointment and Diagnostics

Scheduling a diagnosis via our form requires valid contact information. Our technicians will get back within 24 hours. The initial diagnostic service may be subject to fees based on the complexity and scope, which will be communicated beforehand.

4. Repair and Service Terms

All repair services are carried out with care to preserve your data and device integrity. However, koqukyi is not liable for any data loss or damages arising during service unless caused by gross negligence or willful misconduct by our technicians.

5. Warranty & Guarantee

We provide a 30-day warranty on repairs, covering only the services and parts replaced by koqukyi. This warranty does not cover damages resulting from improper use, accidents, or third-party interventions.

6. Payment & Cancellation

Payment terms and service charges will be agreed upon before work commences. Cancellation or rescheduling of appointments should be communicated at least 24 hours in advance to avoid possible fees.

7. Limitation of Liability

koqukyi shall not be liable for indirect, incidental, or consequential damages resulting from use or inability to use our services. Our liability is limited to the amount paid by the user for the specific service provided.

8. Privacy & Data Protection

We respect your privacy and handle all personal data in compliance with applicable laws and GDPR standards. User information collected through our website is used solely to provide and improve our services.

9. Intellectual Property

All content, logos, and trademarks displayed on this site are owned by koqukyi or its licensors. Unauthorized use is prohibited.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Poland. Any disputes arising will be subject to the exclusive jurisdiction of Polish courts.

11. Changes to Terms

koqukyi reserves the right to update or modify these terms at any time without prior notice. Continued use of services constitutes acceptance of any changes.

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Get expert technical assessment and personalized repair solutions. Our certified technicians will contact you within 24 hours to discuss your computer issues and provide a detailed service plan.

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Data Protection

Your information is encrypted and handled according to GDPR standards

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Certified Experts

Licensed technicians with 10+ years of experience