Privacy Policy

At koqukyi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our computer troubleshooting and repair services.

Information We Collect

We collect information that you provide directly when requesting our services, such as your name, contact details, and details about your computer issues. Additionally, technical data collected during diagnostics may include device specifications and error logs necessary for troubleshooting.

How We Use Your Information

Your information is used to provide and improve our services, communicate with you regarding your requests, and ensure effective diagnostics and repairs. We do not sell or share your personal data with third parties except where required by law or to trusted partners who assist us in service delivery under strict confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Access to your information is limited to authorized personnel only.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze traffic on our site. You can manage your cookie preferences using our cookie consent banner. For more information, please visit our Cookies Policy.

Your Rights

You have the right to access, rectify, or delete your personal data held by us. You can also object to or restrict certain processing activities. To exercise these rights, please contact us through the Contact page.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about your privacy or our data handling practices, please reach out to us via the Contact page.

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Data Protection

Your information is encrypted and handled according to GDPR standards

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Certified Experts

Licensed technicians with 10+ years of experience